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DTSTART;VALUE=DATE:20211124
DTEND;VALUE=DATE:20211125
DTSTAMP:20260515T003706
CREATED:20210111T191115Z
LAST-MODIFIED:20210111T191115Z
UID:982-1637712000-1637798399@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Queenstown
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-queenstown-nov-24/
LOCATION:TBC – Queenstown\, Queenstown\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20211123
DTEND;VALUE=DATE:20211124
DTSTAMP:20260515T003706
CREATED:20210111T191016Z
LAST-MODIFIED:20210111T191016Z
UID:980-1637625600-1637711999@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Dunedin
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-dunedin-nov-23/
LOCATION:TBC – Dunedin\, Dunedin\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20211119
DTEND;VALUE=DATE:20211120
DTSTAMP:20260515T003706
CREATED:20210111T190832Z
LAST-MODIFIED:20210111T190832Z
UID:978-1637280000-1637366399@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Christchurch
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-christchurch-nov-19/
LOCATION:TBC – Christchurch\, Christchurch\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20211115
DTEND;VALUE=DATE:20211116
DTSTAMP:20260515T003706
CREATED:20210111T190635Z
LAST-MODIFIED:20210111T190635Z
UID:976-1636934400-1637020799@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Hamilton
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-hamilton-nov-15/
LOCATION:TBC – Hamilton\, Hamilton\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20211112
DTEND;VALUE=DATE:20211113
DTSTAMP:20260515T003706
CREATED:20210111T190448Z
LAST-MODIFIED:20210111T190448Z
UID:974-1636675200-1636761599@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Napier
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-napier-nov-12/
LOCATION:TBC – Napier\, Napier\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20211111
DTEND;VALUE=DATE:20211112
DTSTAMP:20260515T003706
CREATED:20210111T190126Z
LAST-MODIFIED:20210111T190213Z
UID:972-1636588800-1636675199@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Wellington
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-wellington-nov-11/
LOCATION:TBC – Wellington\, Wellington\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20211110
DTEND;VALUE=DATE:20211111
DTSTAMP:20260515T003706
CREATED:20210111T190006Z
LAST-MODIFIED:20210111T190006Z
UID:970-1636502400-1636588799@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Palmerston North
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-palmerston-north-nov-10/
LOCATION:TBC – Palmerston North\, Palmerston North\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20211109
DTEND;VALUE=DATE:20211110
DTSTAMP:20260515T003706
CREATED:20210111T185845Z
LAST-MODIFIED:20210111T185845Z
UID:968-1636416000-1636502399@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - New Plymouth
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-new-plymouth-nov-9/
LOCATION:TBC – New Plymouth\, New Plymouth\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20211104
DTEND;VALUE=DATE:20211105
DTSTAMP:20260515T003706
CREATED:20210111T185717Z
LAST-MODIFIED:20210111T185717Z
UID:966-1635984000-1636070399@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Rotorua
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-rotorua-nov-4/
LOCATION:TBC – Rotorua\, Rotorua\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20211103
DTEND;VALUE=DATE:20211104
DTSTAMP:20260515T003706
CREATED:20210111T185507Z
LAST-MODIFIED:20210111T185507Z
UID:964-1635897600-1635983999@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Tauranga
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-tauranga-nov-3/
LOCATION:TBC – Tauranga\, Tauranga\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20211102
DTEND;VALUE=DATE:20211103
DTSTAMP:20260515T003706
CREATED:20210111T185352Z
LAST-MODIFIED:20210111T185352Z
UID:962-1635811200-1635897599@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Auckland
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-auckland-nov-2/
LOCATION:TBC – Auckland\, Auckland\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210820
DTEND;VALUE=DATE:20210821
DTSTAMP:20260515T003706
CREATED:20210111T185157Z
LAST-MODIFIED:20210111T185157Z
UID:960-1629417600-1629503999@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Christchurch
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-christchurch-aug-20/
LOCATION:TBC – Christchurch\, Christchurch\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210813
DTEND;VALUE=DATE:20210814
DTSTAMP:20260515T003706
CREATED:20210111T185042Z
LAST-MODIFIED:20210111T185042Z
UID:958-1628812800-1628899199@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Queenstown
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-queenstown-aug-13/
LOCATION:TBC – Queenstown\, Queenstown\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210812
DTEND;VALUE=DATE:20210813
DTSTAMP:20260515T003706
CREATED:20210111T184922Z
LAST-MODIFIED:20210111T184922Z
UID:956-1628726400-1628812799@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Dunedin
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-dunedin-aug-12/
LOCATION:TBC – Dunedin\, Dunedin\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210804
DTEND;VALUE=DATE:20210805
DTSTAMP:20260515T003706
CREATED:20210111T184739Z
LAST-MODIFIED:20210111T184739Z
UID:954-1628035200-1628121599@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Rotorua
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-rotorua-aug-4/
LOCATION:TBC – Rotorua\, Rotorua\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210803
DTEND;VALUE=DATE:20210804
DTSTAMP:20260515T003706
CREATED:20210111T184507Z
LAST-MODIFIED:20210111T184507Z
UID:952-1627948800-1628035199@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Tauranga
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-tauranga-aug-3/
LOCATION:TBC – Tauranga\, Tauranga\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210728
DTEND;VALUE=DATE:20210729
DTSTAMP:20260515T003706
CREATED:20210111T184346Z
LAST-MODIFIED:20210111T184346Z
UID:950-1627430400-1627516799@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Napier
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-napier-jul-28/
LOCATION:TBC – Napier\, Napier\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210727
DTEND;VALUE=DATE:20210728
DTSTAMP:20260515T003706
CREATED:20210111T184103Z
LAST-MODIFIED:20210111T184103Z
UID:948-1627344000-1627430399@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Wellington
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-wellington-jul-27/
LOCATION:TBC – Wellington\, Wellington\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210714
DTEND;VALUE=DATE:20210715
DTSTAMP:20260515T003706
CREATED:20210111T183934Z
LAST-MODIFIED:20210111T183934Z
UID:946-1626220800-1626307199@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Hamilton
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-hamilton-jul-14/
LOCATION:TBC – Hamilton\, Hamilton\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210713
DTEND;VALUE=DATE:20210714
DTSTAMP:20260515T003706
CREATED:20210111T183806Z
LAST-MODIFIED:20210111T183806Z
UID:944-1626134400-1626220799@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Auckland
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-auckland-july-13/
LOCATION:TBC – Auckland\, Auckland\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210707
DTEND;VALUE=DATE:20210708
DTSTAMP:20260515T003706
CREATED:20210111T183639Z
LAST-MODIFIED:20210111T183639Z
UID:942-1625616000-1625702399@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Palmerston North
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-palmerston-north-jul-7/
LOCATION:TBC – Palmerston North\, Palmerston North\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210706
DTEND;VALUE=DATE:20210707
DTSTAMP:20260515T003706
CREATED:20210111T182016Z
LAST-MODIFIED:20210111T182016Z
UID:940-1625529600-1625615999@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - New Plymouth
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-new-plymouth-july-6/
LOCATION:TBC – New Plymouth\, New Plymouth\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210526
DTEND;VALUE=DATE:20210527
DTSTAMP:20260515T003706
CREATED:20210111T181734Z
LAST-MODIFIED:20210111T181734Z
UID:938-1621987200-1622073599@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Rotorua
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-rotorua-may-26/
LOCATION:TBC – Rotorua\, Rotorua\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210525
DTEND;VALUE=DATE:20210526
DTSTAMP:20260515T003706
CREATED:20210111T181328Z
LAST-MODIFIED:20210111T181328Z
UID:936-1621900800-1621987199@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Tauranga
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-tauranga-may-25/
LOCATION:TBC – Tauranga\, Tauranga\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210521
DTEND;VALUE=DATE:20210522
DTSTAMP:20260515T003706
CREATED:20210111T181106Z
LAST-MODIFIED:20210111T181106Z
UID:934-1621555200-1621641599@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Christchurch
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-christchurch-may-21/
LOCATION:TBC – Christchurch\, Christchurch\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210505
DTEND;VALUE=DATE:20210506
DTSTAMP:20260515T003706
CREATED:20210111T180909Z
LAST-MODIFIED:20210111T180909Z
UID:932-1620172800-1620259199@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Palmerston North
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-palmerston-north-may-5/
LOCATION:TBC – Palmerston North\, Palmerston North\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210504
DTEND;VALUE=DATE:20210505
DTSTAMP:20260515T003706
CREATED:20210111T180741Z
LAST-MODIFIED:20210111T180741Z
UID:930-1620086400-1620172799@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - New Plymouth
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-new-plymouth-may-4/
LOCATION:TBC – New Plymouth\, New Plymouth\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210429
DTEND;VALUE=DATE:20210430
DTSTAMP:20260515T003706
CREATED:20210111T180540Z
LAST-MODIFIED:20210111T180540Z
UID:928-1619654400-1619740799@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Napier
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-napier-apr-29/
LOCATION:TBC – Napier\, Napier\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210428
DTEND;VALUE=DATE:20210429
DTSTAMP:20260515T003706
CREATED:20210111T042636Z
LAST-MODIFIED:20210111T180407Z
UID:925-1619568000-1619654399@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Wellington
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-wellington-apr-28/
LOCATION:TBC – Wellington\, Wellington\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210408
DTEND;VALUE=DATE:20210409
DTSTAMP:20260515T003706
CREATED:20210111T042444Z
LAST-MODIFIED:20210111T042444Z
UID:923-1617840000-1617926399@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Hamilton
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-hamilton-apr-8/
LOCATION:TBC – Hamilton\, Hamilton\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
END:VCALENDAR