BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Laurie Brenssell - ECPv6.3.5//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Laurie Brenssell
X-ORIGINAL-URL:https://lauriebrenssell.com
X-WR-CALDESC:Events for Laurie Brenssell
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:Pacific/Auckland
BEGIN:STANDARD
TZOFFSETFROM:+1300
TZOFFSETTO:+1200
TZNAME:NZST
DTSTART:20180331T140000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+1200
TZOFFSETTO:+1300
TZNAME:NZDT
DTSTART:20180929T140000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+1300
TZOFFSETTO:+1200
TZNAME:NZST
DTSTART:20190406T140000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+1200
TZOFFSETTO:+1300
TZNAME:NZDT
DTSTART:20190928T140000
END:DAYLIGHT
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;VALUE=DATE:20190730
DTEND;VALUE=DATE:20190731
DTSTAMP:20260515T042921
CREATED:20190207T032333Z
LAST-MODIFIED:20190217T175754Z
UID:558-1564444800-1564531199@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Napier
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-napier-jul-30/
LOCATION:TBC – Napier\, Napier\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20190725
DTEND;VALUE=DATE:20190726
DTSTAMP:20260515T042921
CREATED:20190207T032148Z
LAST-MODIFIED:20190217T175744Z
UID:555-1564012800-1564099199@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Tauranga
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-tauranga-apr-jul-25/
LOCATION:TBC – Tauranga\, Tauranga\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20190724
DTEND;VALUE=DATE:20190725
DTSTAMP:20260515T042921
CREATED:20190207T032006Z
LAST-MODIFIED:20190217T175733Z
UID:552-1563926400-1564012799@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Rotorua
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-rotorua-jul-24/
LOCATION:TBC – Rotorua\, Rotorua\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20190718
DTEND;VALUE=DATE:20190719
DTSTAMP:20260515T042921
CREATED:20190207T031847Z
LAST-MODIFIED:20190217T175721Z
UID:548-1563408000-1563494399@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - New Plymouth
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-new-plymouth-jul-18/
LOCATION:TBC – New Plymouth\, New Plymouth\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20190717
DTEND;VALUE=DATE:20190718
DTSTAMP:20260515T042921
CREATED:20190207T031723Z
LAST-MODIFIED:20190217T175701Z
UID:544-1563321600-1563407999@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Palmerston North
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-palmerston-north-jul-17/
LOCATION:TBC – Palmerston North\, Palmerston North\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20190716
DTEND;VALUE=DATE:20190717
DTSTAMP:20260515T042921
CREATED:20190207T031615Z
LAST-MODIFIED:20190217T175649Z
UID:542-1563235200-1563321599@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Wellington
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-wellington-jul-16/
LOCATION:TBC – Wellington\, Wellington\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20190711
DTEND;VALUE=DATE:20190712
DTSTAMP:20260515T042921
CREATED:20190207T031503Z
LAST-MODIFIED:20190217T175636Z
UID:537-1562803200-1562889599@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Nelson
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-nelson-jul-11/
LOCATION:TBC – Nelson\, Nelson\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20190710
DTEND;VALUE=DATE:20190711
DTSTAMP:20260515T042921
CREATED:20190207T031351Z
LAST-MODIFIED:20190217T175624Z
UID:535-1562716800-1562803199@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Dunedin
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-dunedin-jul-10/
LOCATION:TBC – Dunedin\, Dunedin\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20190709
DTEND;VALUE=DATE:20190710
DTSTAMP:20260515T042921
CREATED:20190207T031246Z
LAST-MODIFIED:20190217T175612Z
UID:532-1562630400-1562716799@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Christchurch
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-christchurch-jul-9/
LOCATION:TBC – Christchurch\, Christchurch\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20190703
DTEND;VALUE=DATE:20190704
DTSTAMP:20260515T042921
CREATED:20190207T031104Z
LAST-MODIFIED:20190217T175503Z
UID:526-1562112000-1562198399@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Hamilton
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-hamilton-jul-3/
LOCATION:TBC – Hamilton\, Hamilton\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20190702
DTEND;VALUE=DATE:20190703
DTSTAMP:20260515T042921
CREATED:20190207T030958Z
LAST-MODIFIED:20190217T175452Z
UID:524-1562025600-1562111999@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Auckland
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-auckland-jul-2/
LOCATION:TBC – Auckland\, Auckland\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20190404
DTEND;VALUE=DATE:20190405
DTSTAMP:20260515T042921
CREATED:20190206T231743Z
LAST-MODIFIED:20190217T175442Z
UID:521-1554336000-1554422399@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Tauranga
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-tauranga-apr-4/
LOCATION:TBC – Tauranga\, Tauranga\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20190403
DTEND;VALUE=DATE:20190404
DTSTAMP:20260515T042921
CREATED:20190206T231635Z
LAST-MODIFIED:20190217T175431Z
UID:518-1554249600-1554335999@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Rotorua
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-rotorua-apr-3/
LOCATION:TBC – Rotorua\, Rotorua\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20190402
DTEND;VALUE=DATE:20190403
DTSTAMP:20260515T042921
CREATED:20190206T231527Z
LAST-MODIFIED:20190217T175420Z
UID:514-1554163200-1554249599@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Napier
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-napier-apr-2/
LOCATION:TBC – Napier\, Napier\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20190328
DTEND;VALUE=DATE:20190329
DTSTAMP:20260515T042921
CREATED:20190206T231354Z
LAST-MODIFIED:20190217T175410Z
UID:511-1553731200-1553817599@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - New Plymouth
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-new-plymouth-mar-28/
LOCATION:TBC – New Plymouth\, New Plymouth\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20190327
DTEND;VALUE=DATE:20190328
DTSTAMP:20260515T042921
CREATED:20190206T231245Z
LAST-MODIFIED:20190217T175359Z
UID:509-1553644800-1553731199@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Palmerston North
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-palmerston-north-mar-27/
LOCATION:TBC – Palmerston North\, Palmerston North\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20190326
DTEND;VALUE=DATE:20190327
DTSTAMP:20260515T042921
CREATED:20190206T231128Z
LAST-MODIFIED:20190217T175301Z
UID:505-1553558400-1553644799@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Wellington
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-wellington-mar-26-2/
LOCATION:TBC – Wellington\, Wellington\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20190322
DTEND;VALUE=DATE:20190323
DTSTAMP:20260515T042921
CREATED:20190206T231013Z
LAST-MODIFIED:20190217T175153Z
UID:502-1553212800-1553299199@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Nelson
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-nelson-mar-22/
LOCATION:TBC – Nelson\, Nelson\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20190321
DTEND;VALUE=DATE:20190322
DTSTAMP:20260515T042921
CREATED:20190206T230831Z
LAST-MODIFIED:20190217T175141Z
UID:499-1553126400-1553212799@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Dunedin
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-dunedin-mar-21/
LOCATION:TBC – Dunedin\, Dunedin\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20190320
DTEND;VALUE=DATE:20190321
DTSTAMP:20260515T042921
CREATED:20190206T230649Z
LAST-MODIFIED:20190217T175128Z
UID:496-1553040000-1553126399@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Christchurch
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-christchurch-mar-20/
LOCATION:TBC – Christchurch\, Christchurch\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20190313
DTEND;VALUE=DATE:20190314
DTSTAMP:20260515T042921
CREATED:20190206T230526Z
LAST-MODIFIED:20190217T175117Z
UID:493-1552435200-1552521599@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Hamilton
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-hamilton-mar-13/
LOCATION:TBC – Hamilton\, Hamilton\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20190312
DTEND;VALUE=DATE:20190313
DTSTAMP:20260515T042921
CREATED:20190206T225834Z
LAST-MODIFIED:20190217T175104Z
UID:488-1552348800-1552435199@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Auckland
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $695 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-auckland-mar-12/
LOCATION:TBC – Auckland\, Auckland\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20181108
DTEND;VALUE=DATE:20181109
DTSTAMP:20260515T042921
CREATED:20180320T182407Z
LAST-MODIFIED:20180320T182407Z
UID:468-1541635200-1541721599@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Auckland
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $595 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-auckland-nov-8/
LOCATION:TBC – Auckland\, Auckland\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20181106
DTEND;VALUE=DATE:20181107
DTSTAMP:20260515T042921
CREATED:20180320T183328Z
LAST-MODIFIED:20180320T183328Z
UID:461-1541462400-1541548799@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Dunedin
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $595 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-dunedin-nov-6/
LOCATION:TBC – Dunedin\, Dunedin\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20181031
DTEND;VALUE=DATE:20181101
DTSTAMP:20260515T042921
CREATED:20180320T183526Z
LAST-MODIFIED:20180320T183526Z
UID:458-1540944000-1541030399@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Wellington
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $595 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-wellington-oct-31/
LOCATION:TBC – Wellington\, Wellington\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20181030
DTEND;VALUE=DATE:20181031
DTSTAMP:20260515T042921
CREATED:20180320T183443Z
LAST-MODIFIED:20180320T183443Z
UID:459-1540857600-1540943999@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Palmerston North
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $595 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-palmerston-north-oct-30/
LOCATION:TBC – Palmerston North\, Palmerston North\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20181024
DTEND;VALUE=DATE:20181025
DTSTAMP:20260515T042921
CREATED:20180320T183407Z
LAST-MODIFIED:20180320T183407Z
UID:460-1540339200-1540425599@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - New Plymouth
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $595 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-new-plymouth-oct-24/
LOCATION:TBC – New Plymouth\, New Plymouth\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20181018
DTEND;VALUE=DATE:20181019
DTSTAMP:20260515T042921
CREATED:20180320T183050Z
LAST-MODIFIED:20180320T183230Z
UID:462-1539820800-1539907199@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Tauranga
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $595 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-tauranga-oct-18/
LOCATION:TBC – Tauranga\, Tauranga\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20181017
DTEND;VALUE=DATE:20181018
DTSTAMP:20260515T042921
CREATED:20180320T182814Z
LAST-MODIFIED:20180320T182814Z
UID:463-1539734400-1539820799@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Rotorua
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $595 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-rotorua-oct-17/
LOCATION:TBC – Rotorua\, Rotorua\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20181016
DTEND;VALUE=DATE:20181017
DTSTAMP:20260515T042921
CREATED:20180320T182540Z
LAST-MODIFIED:20180320T182540Z
UID:466-1539648000-1539734399@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Napier
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $595 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-napier-oct-16/
LOCATION:TBC – Napier\, Napier\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
END:VCALENDAR