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X-WR-CALDESC:Events for Laurie Brenssell
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DTSTART:20180331T140000
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DTSTART;VALUE=DATE:20180620
DTEND;VALUE=DATE:20180621
DTSTAMP:20260515T063206
CREATED:20180320T180546Z
LAST-MODIFIED:20180320T180546Z
UID:429-1529452800-1529539199@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Nelson
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $595 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-nelson-jun-20/
LOCATION:TBC – Nelson\, Nelson\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20180613
DTEND;VALUE=DATE:20180614
DTSTAMP:20260515T063206
CREATED:20180320T180354Z
LAST-MODIFIED:20180320T180354Z
UID:427-1528848000-1528934399@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Napier
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $595 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-napier-jun-13/
LOCATION:TBC – Napier\, Napier\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20180607
DTEND;VALUE=DATE:20180608
DTSTAMP:20260515T063206
CREATED:20180320T180002Z
LAST-MODIFIED:20180320T180002Z
UID:425-1528329600-1528415999@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Hamilton
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $595 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-hamilton-jun-7/
LOCATION:TBC – Hamilton\, Hamilton\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20180606
DTEND;VALUE=DATE:20180607
DTSTAMP:20260515T063206
CREATED:20180320T175854Z
LAST-MODIFIED:20180320T175854Z
UID:424-1528243200-1528329599@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Auckland
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $595 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-auckland-6-jun/
LOCATION:TBC – Auckland\, Auckland\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20180510
DTEND;VALUE=DATE:20180511
DTSTAMP:20260515T063206
CREATED:20180108T192608Z
LAST-MODIFIED:20180108T192608Z
UID:408-1525910400-1525996799@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Tauranga
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $595 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-tauranga-may-10/
LOCATION:TBC – Tauranga\, Tauranga\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20180509
DTEND;VALUE=DATE:20180510
DTSTAMP:20260515T063206
CREATED:20180108T192523Z
LAST-MODIFIED:20180108T192523Z
UID:406-1525824000-1525910399@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Rotorua
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $595 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-rotorua-may-9/
LOCATION:TBC – Rotorua\, Rotorua\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20180502
DTEND;VALUE=DATE:20180503
DTSTAMP:20260515T063206
CREATED:20180108T192442Z
LAST-MODIFIED:20180108T192442Z
UID:404-1525219200-1525305599@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - New Plymouth
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $595 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-new-plymouth-may-2/
LOCATION:TBC – New Plymouth\, New Plymouth\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20180501
DTEND;VALUE=DATE:20180502
DTSTAMP:20260515T063206
CREATED:20180108T192352Z
LAST-MODIFIED:20180108T192352Z
UID:402-1525132800-1525219199@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Palmerston North
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $595 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-palmerston-north-may-1/
LOCATION:TBC – Palmerston North\, Palmerston North\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20180426
DTEND;VALUE=DATE:20180427
DTSTAMP:20260515T063206
CREATED:20180108T192309Z
LAST-MODIFIED:20180108T192309Z
UID:400-1524700800-1524787199@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Wellington
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $595 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-wellington-apr-26/
LOCATION:TBC – Wellington\, Wellington\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20180418
DTEND;VALUE=DATE:20180419
DTSTAMP:20260515T063206
CREATED:20180108T192217Z
LAST-MODIFIED:20180108T192217Z
UID:398-1524009600-1524095999@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Nelson
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $595 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-nelson-apr-18/
LOCATION:TBC – Nelson\, Nelson\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20180417
DTEND;VALUE=DATE:20180418
DTSTAMP:20260515T063206
CREATED:20180108T192114Z
LAST-MODIFIED:20180108T192114Z
UID:396-1523923200-1524009599@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Christchurch
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $595 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-christchurch-apr-17/
LOCATION:TBC – Christchurch\, Christchurch\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20180405
DTEND;VALUE=DATE:20180406
DTSTAMP:20260515T063206
CREATED:20180108T191918Z
LAST-MODIFIED:20180108T191918Z
UID:393-1522886400-1522972799@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Napier
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $595 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-napier-apr-5/
LOCATION:TBC – Napier\, Napier\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20180322
DTEND;VALUE=DATE:20180323
DTSTAMP:20260515T063206
CREATED:20180108T191818Z
LAST-MODIFIED:20180108T191818Z
UID:391-1521676800-1521763199@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Dunedin
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $595 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-dunedin-mar-22/
LOCATION:TBC – Dunedin\, Dunedin\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20180308
DTEND;VALUE=DATE:20180309
DTSTAMP:20260515T063206
CREATED:20180108T191723Z
LAST-MODIFIED:20180108T191723Z
UID:389-1520467200-1520553599@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Hamilton
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $595 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-hamilton-8mar/
LOCATION:TBC – Hamilton\, Hamilton\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20180306
DTEND;VALUE=DATE:20180307
DTSTAMP:20260515T063206
CREATED:20180108T191539Z
LAST-MODIFIED:20180108T191623Z
UID:375-1520294400-1520380799@lauriebrenssell.com
SUMMARY:CREDIT & COLLECTION WORKSHOP - Auckland
DESCRIPTION:Do you have problems collecting your company’s debts?\n Are these bad debtors costing your company money?\nCREDIT & COLLECTION WORKSHOP\nThis one day seminar\, presented by Laurie Brenssell FNZCFI\, will provide you with the tools to improve your cash-flow \nIn short\, if you have ever asked the question\nHOW CAN I MAKE DEBTORS PAY?\n  \nWHO SHOULD ATTEND?\nCredit Controllers\, Credit Clerks\, Credit Managers\, Office Managers\, Sales and Customer Service and anyone who has an element of hands-on credit control in your business \n  \nBUILD YOUR SKILLS FOR DEALING WITH DEBTORS \n\nTerms of Trade\, Credit policies & procedures\nUnderstanding the Credit Function\nDeveloping excellent communication skills\nHow to handle excuses\, delaying tactics\, lies\nNegotiating with debtors\nPre call planning\nMaking the collection call\nBeing aware of and acting on danger signals for debtors\nThe art of questioning\nEffective telephone techniques\nNegotiating payment arrangements\nNegotiating to overcome objections\nLegal remedies\n\n  \nAbout the presenter – Laurie Brenssell\nLaurie has an extensive background in Credit Management throughout New Zealand. \nSince 1987 Laurie has established himself as one of New Zealand’s leading seminar presenters and authority on credit\, sales and customer service training. \nLaurie is a Fellow of the New Zealand Credit & Finance Institute and has held numerous positions as an executive or chairperson on a number of credit management industry groups. \n  \n  \nTo register for this one-day seminar book here. \nCost $595 + GST per person (includes lunch and course notes.)
URL:https://lauriebrenssell.com/event/credit-collection-workshop-auckland-6-mar/
LOCATION:TBC – Auckland\, Auckland\, New Zealand
ATTACH;FMTTYPE=image/jpeg:https://lauriebrenssell.com/wp-content/uploads/2017/04/pexels-photo-269451.jpeg
ORGANIZER;CN="Laurie Brenssell":MAILTO:laurie@lauriebrenssell.com 
END:VEVENT
END:VCALENDAR