Paul McSharry – National Credit & Retention Manager, SKY TV

“A sale is not a sale until it’s paid for”.
I’m not sure if Laurie coined that statement but it remains engrained in the psyche of my team and SKY’s marketing dept. since Laurie’s first training workshop many years ago.
Laurie is the bus driver of the Customer Experience tour and I guarantee that you’ll enjoy the ride so much that you’ll never tire of it and continue to see new attractions every time you hop on.